Zocove ("Zocove," "we," "our," or "us") respects your privacy and is committed to protecting your information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Zocove platform and related services (the "Services").
01Information we collect
We may collect the following categories of information:
Account information
- Name
- Email address
- Organization name
- Login credentials
- Profile information
Workspace & collaboration data
- Documents and uploaded resources
- Links and shared materials
- Comments and notes
- Workspace activity
- Engagement interactions
- Collaboration history
Usage & analytics information
- Device information
- Browser type
- IP address
- Session information
- Pages visited
- Interactions with resources and workspaces
- Timestamps and engagement metrics
Authentication information
If you sign in using Google or Microsoft OAuth, we may receive account and profile information associated with your authorized account.
Payment information
Billing and payment processing are handled by third-party payment providers such as Stripe. Zocove does not store full payment card details.
02How we use information
We use information to:
- Provide and operate the Services
- Authenticate users
- Facilitate collaboration and workspace access
- Generate engagement insights and analytics
- Improve platform functionality
- Provide customer support
- Process payments
- Communicate with users
- Protect platform security and integrity
- Comply with legal obligations
03AI & automated processing
Zocove may use third-party artificial intelligence providers, including Anthropic, to analyze workspace content and generate:
- Summaries
- Recommendations
- Workflow suggestions
- Engagement signals
- Alerts
- Collaboration insights
This processing may involve transmitting workspace content, documents, notes, and related information to such providers solely for the purpose of providing requested functionality.
AI-generated outputs may be inaccurate or incomplete.
Zocove does not use customer content to independently train proprietary AI models.
04Workspace visibility & engagement analytics
Zocove provides collaboration and engagement analytics features.
Workspace owners and authorized participants may be able to view activity information relating to workspace participation, including:
- Resource views
- Interactions
- Engagement activity
- Timestamps
- Collaboration signals
By accessing a workspace, you acknowledge that your interactions within authorized workspaces may be visible to workspace owners and other authorized participants.
05Cookies & similar technologies
We may use cookies and similar technologies to:
- Maintain sessions
- Authenticate users
- Remember preferences
- Analyze usage
- Improve functionality and performance
You may control cookies through your browser settings, though some features may not function properly if cookies are disabled.
06How we share information
We may share information with:
- Service providers and infrastructure vendors
- Payment processors
- Authentication providers
- AI processing providers
- Analytics providers
- Legal authorities when required by law
We do not sell personal information.
07Data retention
We retain information for as long as reasonably necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Deleted workspaces or content may remain temporarily in backups or archived systems before permanent deletion.
08Security
Zocove uses commercially reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
09International users
Zocove is currently intended primarily for users located in the United States.
If you access the Services from outside the United States, you understand that your information may be processed and stored in the United States.
10Your rights & choices
Depending on your location and applicable law, you may have rights to:
- Access your information
- Correct inaccurate information
- Request deletion
- Object to certain processing
- Withdraw consent where applicable
To exercise these rights, contact us at privacy@zocove.com.
11Children's privacy
The Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
12Changes to this Privacy Policy
We may update this Privacy Policy periodically.
If material changes are made, we will provide reasonable notice through the Services or other appropriate means.
13Contact
For privacy-related questions, contact privacy@zocove.com.